Website & in-app chatbots
Branded chat widgets for web and mobile that answer questions, recommend products and capture enquiries.
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Conversational AI & Virtual Assistants
Your customers ask the same questions all day. We build AI chatbots that answer them accurately from your own documents, qualify and capture leads, book appointments and pass complex conversations to a person with the full context.
What this covers
Typical timeline
Knowledge-based chatbots go live in 3–5 weeks; deeply integrated assistants in 6–10 weeks.
Who it is for
Unlike scripted bots, our assistants understand free-form questions in English, Hindi and Hinglish. They are grounded in your knowledge base, respect what they are allowed to say, and plug into your CRM, helpdesk and calendar so conversations turn into outcomes.
Discuss your requirementBusinesses flooded with repetitive support and pre-sales queries
Clinics, schools and service firms that need 24x7 enquiry handling
E-commerce stores answering order, return and product questions
Enterprises needing an internal HR or IT helpdesk assistant
Capabilities
Branded chat widgets for web and mobile that answer questions, recommend products and capture enquiries.
Responses drawn from your FAQs, policies, catalogues and manuals, with source links and no made-up facts.
Conversational forms that ask the right questions, score intent and push leads straight into your CRM.
Order status, returns, ticket creation and refund requests handled through secure API lookups.
Smooth escalation to live agents on chat, WhatsApp or phone with the conversation history attached.
Dashboards for resolution rate, unanswered questions and sentiment, used to improve answers every month.
How we work
You always know what happens next, who is responsible and what you will receive at each stage.
Typical timeline
Knowledge-based chatbots go live in 3–5 weeks; deeply integrated assistants in 6–10 weeks.
We study your top queries, tickets and chat logs to design the flows.
Documents and FAQs are cleaned, structured and indexed.
Dialogue, integrations and handoff rules are implemented.
Hundreds of real questions are tested for accuracy and tone.
Live monitoring and monthly tuning based on missed questions.
Deliverables
Technology & standards
We recommend tools based on your scale, budget and existing systems, not on what is fashionable. Every choice is explained in the proposal.
Engagement models
A 3–4 week pilot on your own data with agreed accuracy targets, so you see real results before scaling.
Hardened integration, guardrails, monitoring and admin controls, delivered in milestones with a fixed quote.
Ongoing prompt and model tuning, evaluation runs, cost monitoring and feature additions on a monthly plan.
How pricing works: AI projects are priced in two stages: a fixed-price proof of concept, then a production quote based on what the pilot proves. Model and API usage costs are estimated upfront and billed at actuals.
Get a quoteFAQs
A normal chatbot follows fixed button flows, while an AI chatbot understands questions written in any way, including Hinglish, and answers from your documents. We still keep structured flows for tasks like bookings where predictability matters.
We minimise this by grounding answers in your approved content, instructing the bot to say when it does not know, and testing it against real questions before launch. Low-confidence conversations are routed to your team.
Yes. The same assistant can serve your website, mobile app and WhatsApp Business number, so answers stay consistent and all leads land in one CRM.
A knowledge-based chatbot usually goes live in 3–5 weeks. Bots that integrate with order systems, payments or several departments take 6–10 weeks.
Yes. You get an admin panel to add documents, edit FAQs and review conversations, and the bot picks up changes automatically.
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